CCX360 has designed reports which meet the regulatory reporting requirements. Please click on the relevant tab for information on these reports and how to run them.
If you have any questions regarding these reports and any regulatory requirements please contact the Gold Seal Team.
As part of the Insurance Brokers Code Compliance Committee's ASC Information Document, the IBCCC Breach Report has been created to assist with these requirements.
The ACS deals with instances of Code non-compliance, asking you to record the number of breaches of each Code Section, including specific details of this breach. This information is recorded in the Incident / Breach Form.
- Reporting data is required for the period 1 January to 31 December each year.
- You will receive an email notification advising you when this report is due to be run.
- Your IBCC Report can be exported via the IBCCC Incident Breach Register.
Click on the shortcut within your 'My Favourites' widget on your Dashboard which will take you to the Registers page.
Locate the Incident / Breach Form and click on the export icon for the IBCCC Incident Breach Register.
In the Export Builder select the filters as follows:
- Status - All
- Date From 01/01/Year To 31/12/Year
- Click the 'CSV Export Using Template' button. You will receive a notification that the results will be emailed to you.
- The report will be emailed to the address entered in the email address field. If you don't receive your report, please check your spam and junk folders.
Financial firms must lodge an IDR report with ASIC every six months. The reporting periods are 1 January to 30 June and 1 July to 31 December.
- All complaints made in the current reporting period are to be lodged in the report.
- Financial firms with no complaints in the relevant reporting period are still required to submit an IDR report to ASIC.
- These firms are not required to submit an IDR data file, they must instead submit a 'nil submission' through ASIC's Regulatory Portal.
- You will receive an email notification advising you when this report is due to be run.
- Your IDR Report can be exported via the ASIC IDR Report.
Click on the shortcut within your 'My Favourites' widget on your Dashboard which will take you to the Registers page.
Locate the Complaint Form and click on the export icon for the ASIC IDR Report.
In the Export Builder select the filters as follows:
- Status - All
- Date From 01/01/Year To 30/06/Year or Date From 01/07/Year To 30/12/Year. Depending on the period you are reporting on.
- Click the 'CSV Export Using Template' button. You will receive a notification that the results will be emailed to you.
- The report will be emailed to the address entered in the email address field. If you don't receive your report, please check your spam and junk folders.